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Apr 24, 2026 10:00 AM PDT Resolved after 8h 18m

Fueling errors at Shell stations

Impacted:
Fuel

Updates

  • Apr 24, 2026 6:18 PM PDT

    The incident has been resolved by the upstream provider

    Resolved
  • Apr 24, 2026 6:10 PM PDT (8 minutes earlier)

    Some Shell locations are currently experiencing issues and may not process transactions. We recommend using a different brand station to avoid delays.

    Our partners have identified the issue and are working to resolve it as quickly as possible. Thank you for your patience.

    Identified
  • Apr 24, 2026 3:57 PM PDT (2 hours and 12 minutes earlier)

    Some Shell locations are currently experiencing issues and may not process transactions. We recommend using a different brand station to avoid delays.

    Our partners have identified the issue and are working to resolve it as quickly as possible. Thank you for your patience.

    Identified
  • Apr 24, 2026 2:26 PM PDT (1 hour and 31 minutes earlier)

    Some Shell locations are currently experiencing issues and may not process transactions. We recommend using a different brand station to avoid delays.

    Our partners have identified the issue and are working to resolve it as quickly as possible. Thank you for your patience.

    Identified
  • Apr 24, 2026 1:01 PM PDT (1 hour and 24 minutes earlier)

    Some Shell locations are currently experiencing issues and may not process transactions. We recommend using a different brand station to avoid delays.

    We’re actively working with our partners to resolve the issue as quickly as possible. Thank you for your patience. (edited)

    Identified
  • Apr 24, 2026 11:47 AM PDT (1 hour and 13 minutes earlier)

    Some Shell locations are currently experiencing issues and may not process transactions. We recommend using a different brand station to avoid delays.

    We’re actively working with our partners to resolve the issue as quickly as possible. Thank you for your patience. (edited)

    Identified
  • Apr 24, 2026 10:07 AM PDT (1 hour and 40 minutes earlier)

    Some Shell locations are currently experiencing issues and may not process transactions. We recommend using a different brand station to avoid delays.

    We’re actively working with our partners to resolve the issue as quickly as possible. Thank you for your patience. (edited)

    Identified
  • Apr 24, 2026 10:00 AM PDT (6 minutes earlier)

    We are currently investigating an issue with fueling affecting Shell service stations

    Investigating